All paying software customers (HubSpot Software pipeline, closed-won deals) ranked by total Mixpanel actions in the last 30 days (excl. @vustudio.com). 🟢 >20 actions · 🔴 ≤20 actions or no activity.
Open Jira items ranked by number of labels (most → least). Each label captures a distinct request/requester on the item.
Paid cohort = the 33 paying software customers' accounts. Activated paying users engage far harder than the blended average, which is diluted by trial sign-ups with little activity: paid customers are only — of active users but drive — of all interactive usage.
Human interactions only — passive player/kiosk telemetry excluded. Internal Vū users are excluded entirely (see the Internal Vū Users section at the foot of this tab).
External users only. Total logins this period: —
What the stickiness ratio means: Avg DAU ÷ monthly unique users — the share of a month's users who show up on any given day. Higher = people come back more often. A low single-digit % (e.g. 5.2%) is typical of occasional / project-based usage: most people who touch Vū Studio in a month don't use it daily. Rough reads: <10% mostly occasional users · 10–20% a solid regular core · >20% strong daily habit.
Distinct users with ≥1 Page View per calendar month (excl. @vustudio.com). Mar–Apr reflect an event/deployment surge.
Average daily unique users within each month — same basis as the Avg DAU card above.
Who is NOT using the software: Mixpanel tracks only users who fire at least one event. To identify inactive users, compare the total registered user count (from your auth system or HubSpot) against the — unique users active in the last 30 days. Users who signed up but haven't fired an event in 30+ days are your at-risk cohort.
Daily users: The DAU chart above shows that peak weekday usage reaches ~180–207 unique users/day, while the 30-day unique total is ~1,789. This implies most users are occasional, not daily. A stickiness ratio below 10% suggests the majority of monthly users do not return daily.
Power users vs. casual:
External users generated — total interactions, of which — were human actions (—). Paying customers: — human of — total. The remainder is passive machine telemetry from players and kiosks — real usage, but not engagement. Excluded events:
Every user who fired Sign Up in the last 30 days, ranked by total actions performed since (excludes @vustudio.com; matched on the email user property). Because all signed up inside the window, this is effectively their post-sign-up activity. 🟢 >20 actions · 🟡 6–20 · 🔴 ≤5 (activation gap).
Everything above excludes internal users. This section is the inverse — it shows only the traffic the exclusion removes, so we can see what our own team exercises. Internal = email contains vustudio.com OR is_internal = true (the "Vū Internal Users" cohort definition).
Human actions, with total interactions alongside — the 11 passive machine events are excluded from the ranking.
Total internal logins this period: —
Raw event counts, same basis as the external Feature Usage lists above.
Requests explicitly raised by external customers in the last 30 days, sorted by number of distinct accounts.
| Date | Meeting | Attendees | Sentiment | Vū-Specific Takeaway |
|---|---|---|---|---|
| Aug 27 | Texas Roadhouse Follow Up | Cindy Miller, David Nobers, Hernan Mujica (Texas Roadhouse); Kristy Reed, Tim Moore, Natalie Piekarski (Vū) | Neutral | Diligence call on lifespan, warranty, maintenance, energy use and the $15K annual software subscription covering media server, templates and data dashboards. Still a competitive best-and-final evaluation, with 3D content cost and the 2D versus 3D decision unresolved and a Boston site visit being coordinated. |
| Aug 27 | Lightning | Vū Quarterly Health Check | Hunter Perkins (Vinik Sports Group / Tampa Bay Lightning); Cris Coffey, Ben Sadler, Kristy Reed, Judah Mantell (Vū) | Positive | Constructive roadmap review: beta playlist drag-and-drop demoed, UDP slipping to the next release in the next-generation player, Canvas now mixing generations with assets for multi-layer scenes, and playback reporting corrected to account for layers and scenes. Open ask is playlists usable as a layer inside a scene. |
| Aug 26 | TGH Studio X Audio Sync Troubleshooting - In Person | Alvin Grywalski, Dwayne Wallace (Tampa General Hospital), Noah Vick; Kristy Reed, Drew Smith, Alvin Teves (Vū) | Neutral | On-site session settled on OBS for local capture plus inviting media servers as virtual participants in Riverside as the multicam workaround; audio sync still needs software tweaks. Lighting and display issues were logged with DMX settings to be checked, and a working session was scheduled on the new design templates and voice-command control. |
| Aug 26 | Vū Studio Training | Andrew Evans, Mike Black (Idlewild Church); Kristy Reed (Vū) | Positive | Training landed well and Andrew committed to using Vū AI exclusively for upcoming projects as a benchmark. Follow-ups: email verification and admin approval friction during onboarding, SSO or OTP for team access, hosting microsites on their own domain, and an interactive digital kiosk concept plus a Cedarville University referral. |
| Aug 26 | Vū Intelligence and Convene Mind Map | Cliff Steinhauer (National Cybersecurity Alliance), Marc Reed (ERG247); Kristy Reed (Vū) | Positive | Introductory session on Vū Intelligence and the Vū Studio platform; Cliff is taking a team license to demo internally. Questions focused on Zoom and calendar-based meeting joining and on exporting transcripts, auto-created assets and the mind map as JSON, all of which Vū confirmed. |
| Aug 24 | Higher Ed Beta | Gregg Perkins (University of Tampa); Kristy Reed, Gabby McKessey (Vū) | Positive | Committed to a 50-license student pilot with account setup completed on the call and token-usage feedback due September 6. Gregg rated the creator apps favourably against Figma and Canva and offered to help target deans and faculty, while naming AI token cost, FERPA and on-prem infrastructure as the real blockers. |
| Aug 21 | Riverside and Vū Integration | Carley Cowman (Riverside); Kristy Reed, Alvin Teves, Judah Mantell (Vū) | Positive | Partnership discussion to embed Riverside in Vū studio-in-a-box packages for Tampa General Hospital and Vinik Sports Group. Riverside acknowledged current NDI and simultaneous multi-camera ingestion limits, will send API docs and a demo license, and Vū raised GDPR and data-segregation questions. |
| Aug 21 | Sarasota Memorial Health Care Discovery Call | Kelli Dancer (Sarasota Memorial Health Care); Kristy Reed, Alvin Teves, Natalie Piekarski (Vū) | Positive | Actively dissatisfied with incumbent Echo Healthcare on usability and support, and impressed by the Arthrex build. Vū positioned hardware-agnostic software, retrofit of existing space and an agentic AI coaching layer; an on-site visit is set for early September, with timing constrained by an October Epic go-live. |
| Aug 20 | Sean Troubleshooting Call | Sean Henry (Accenture); Cris Coffey, Judah Mantell (Vū) | Friction | Dedicated bug call: intermittent green-screen NDI frames traced to decoding on scene re-entry, transition controls only available on the primary display and unsupported inside scenes, and daily garbage collection at risk of removing dynamic NDI sources. Judah targeted a same-day internal test fix and the asset-deletion issue was queued for a sprint. |
| Aug 20 | Visit Florida | Vū Quarterly Health Check | Matsu Pfeiffer, Ethan Bass, Chris Lopez, Tammy Sylvester (Visit Florida); Cris Coffey, Brent Rusnak (Vū) | Positive | Healthy account: new 16x9 screen going into the i95 Welcome Center with on-site training, active interest in the media audit playtime report to monetize screen real estate, and enthusiasm for microsites, interactive maps and the Canvas editor. Asked for a Binder DAM integration and screen cleaning and power-management guidance. |
| Aug 19 | Call to Discuss Interactive Map: TXRH & Vū Studio | Cindy Miller, Hernan Mujica, David Nobers (Texas Roadhouse); Kristy Reed, Tim Moore (Vū) | Positive | Scoped a 160-inch interactive touchscreen showing a world map of restaurant locations plus a company history timeline, driven by the media server. Interest extended to nested regional maps, an AI tour guide and the AI photo booth; a proposal and a live demo were committed. |
| Aug 18 | Discuss Vū Intelligence for Pearson Events | Leah Lovett (Pearson); Kristy Reed, Daniel Mallek (Vū) | Positive | Off the back of a successful North Carolina event, Leah wants View Intelligence at World Skills Shanghai and a larger WEF activation. Constraints are China data-residency rules, a centralised marketing budget with less headroom than other accounts, fragmented Salesforce instances, and a need for local-language support. |
| Aug 18 | Cris | John Sync Up | John Moeser (Accenture); Cris Coffey (Vū) | Neutral | Detailed product critique from a power user: Figma-inspired asks for a collaborative canvas, hand tool, combined pages and layers panel, better page duplication and a floating toolbar, plus image and video import pixelation, missing microsite brand guardrails, no API connections in microsites and rough voice-command intent handling. Two hard-to-reproduce bugs were deprioritised. |
| Aug 17 | Monthly Vū/Arthrex Sync | Mike Angeloff, Ron Schomburger, Tim Matias, Jacob Moran (Arthrex); Cris Coffey, Kristy Reed, KJ Adames (Vū) | Positive | Arthroman runs as a supported EXE inside Vū Studio but still needs an exit button built on the Arthrex side, with Leonardo following up. Well received: the new grouped player listing for digital signage fleets, microsite and map creator tools, and upcoming Mac, Android, Linux and BrightSign player builds. |
| Aug 14 | Vū Studio Updates Overview | Alvin Lim (CGangs Studio), Janet, Chin (AUO Display Plus); Kristy Reed (Vū) | Positive | Partner overview covering multi-display management, Vū Intelligence, the AI photo booth launching in September, microsites, interactive maps and Canvas. AUO Display Plus wants to bundle Vū software with their hardware across Southeast Asia, Australia and New Zealand; NDA and a team license are going out, with token pricing still to be clarified. |
| Aug 12 | Arthrex New Projects | Mike Angeloff (Arthrex); Kristy Reed, KJ Adames (Vū) | Positive | Two new projects surfaced: an interactive rebuild of history.arthrex.com with rich media and digital twins, and an observation-suite concept with a virtual glass ceiling. Mike responded well to Vū Intelligence as a meeting contributor and agreed to use mobile displays instead of rented LED walls at sales meetings. |
| Aug 11 | Dublin Team Vū One Mini Training | Chris Desmond (Accenture); Kristy Reed, Nick Tavcar (Vū) | Neutral | Post-swap troubleshooting session: audio output was fixed by changing the USB port for the soundbar, pixel mapping confirmed working against on-screen content, and DMX addressing left open for independent fixture control. Chris was handed to Kristy for Vū Studio software onboarding and update training. |
| Aug 11 | Osceola Software Onboarding | Brandon Pritchett, Richard Van Natta (Osceola County Schools), Alan Ogletree, Danny Meyers, Marcus Knight, Mo Oukili (AVI-SPL); Cris Coffey, KJ Adames, Diamond Phouthavanh, Kristy Reed (Vū) | Positive | Full walkthrough of the 3D interactive map platform, asset library, media server registration, Vū AI automations and the microsite builder. Brandon Pritchett is being upgraded off a free membership; user management is flagged as out of current scope and Vū-branded kiosks are still undecided. |
| Aug 10 | Higher Ed Beta Focus Call | Adam Paul (UNLV), Chuck Akin, Gregg Perkins (University of Tampa); Kristy Reed, Gabby McKessey (Vū) | Neutral | Agreed to open the beta to UNLV with up to 50 student and faculty seats and to supply assets for an August 26 faculty meeting, but Adam Paul questioned whether microsites are needed and Chuck Akin flagged the Vū AI learning curve versus existing presentation tools. |
| Aug 10 | Connect with TGH Studio X | Alvin Grywalski (Tampa General Hospital); Kristy Reed, Alvin Teves (Vū) | Neutral | Working through how to get multiple NDI cameras recognised as separate webcams for Riverside podcast capture on Mac, with OBS limited to a single virtual camera output. Agreed to explore driving Riverside from Vū Studio via API, with a temporary workaround for the Wednesday video test. |
| Aug 10 | Vū | TGH Next Steps | Alice Pauquette, Nishit Patel, Amit Patel, Daniel Holland, Dian Ginsberg, Courtney Hancock (Tampa General Hospital); Kristy Reed, Cris Coffey, Alvin Teves, Judah Mantell (Vū) | Positive | Ambient-listening tool for leader rounding landed well and moved to a four-week build plus a capped 50-user test with a broader decision targeted by December 31. Open items are governance approval, PHI handling, tokenomics and whether to use TGH's own LLM contracts. |
| Aug 7 | Vū Monthly Sync | Sean Henry, Christopher Lemire, Timothy Gibson, Sujan Guruacharya, Connor Thomas (Accenture); Cris Coffey, Daniel Mallek, Alvin Teves (Vū) | Positive | Deeply engaged review of the new home navigation, pinning, cross-platform media player, instant microsites and Vū Intelligence, with a Tampa Bay Lightning microsite example. Generated the month's longest request list: crossfade across displays, NDI in playlists, NDI audio-only crash fix, exempting dynamic sources from auto-delete, robust API control and CRMX lighting integration. |
| Aug 6 | Vū - AI Mind Map Setup | Saikat Bose Roy, Ashwin D'Silva, Prashant Moon, Sunil Sunny (Accenture); Judah Mantell, Cris Coffey (Vū) | Neutral | Entitlement problems blocked access to facilitator sessions and device pairing despite existing Vū Studio licenses and AI credits; Judah enabled features for named users. Team wants to replicate the New York Wall of Imagination across global centres and test multiple parallel sessions on one account. |
| Aug 6 | VuStudio and P&G Connect | Bill Andre, Joseph Maiocco, Frederic Chaignat, Keith Harker (P&G), Zachary Deyhle (CBTS); Cris Coffey, Jamie Clemens, Judah Mantell (Vū) | Neutral | Deployment is entirely gated on infrastructure and infosec: the system will be hardwired onto a dedicated VLAN, firewall requests must clear the security lead, and the VLAN is not expected until mid-to-late October with a November readiness visit. |
| Aug 5 | IBM x Vū - Catch up & Next Steps | Larry Traola, Marisela Riveros (IBM); Jon Davila, Cris Coffey (Vū) | Positive | Enthusiastic about Vū Intelligence and Vū AI automation for video content and live events, and committed to experimenting with it in productions. Open asks centred on toggling between manual lighting and Vū Studio pixel mapping, ArtNet/DMX control, FX6 and Panasonic camera support, and Unreal Engine integration. |
| Aug 3 | Vū Intelligence at Accenture | Ande Johnson, Christopher Lemire, Jason Warnke (Accenture); Kristy Reed, Alvin Teves, Daniel Mallek, Cris Coffey (Vū) | Neutral | Strong interest in the Vū AI facilitator with branded microsites, mind maps and real-time editing, but the conversation was dominated by hosting, compliance and Responsible AI review. A 12-month capacity licensing structure and Dreamforce usage were agreed in principle. |